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Perfect customer service
It's not often that a supplier really surprises you... But that is exactly what happened to us with AMD. We are currently expanding and upgrading our server hardware platform in London and brought new processors (like brains) from AMDs latest high spec 'Shanghai' generation (AMD are a competitor to Intel). Unfortunately we didn't have confirmation that our new processors don't work in our servers until the 'bios' has been 'flashed'. We gave AMD Technical Support in the UK a call to explain our predicament, and that we had been unable to actually buy an older generation processor to enable us to flash the BIOS in our new server! So chancing our luck we asked, really nicely, if AMD could lend us one - and to our very pleasant surprise the customer service team said yes. What a refreshing change! AMD have become our hero organisation - hence we thought we'd tell the world! The new set up means that InFX now uses less power, is 50-100x faster for disc based operations and has double the processor cores for the network (28 cores so far in five physical servers). Faster than any competitive products due to our 'grid/mesh/cloud' like setup. Each Professional eCommerce solution could now receive up to 5 million visitors per day, the power for unprecedented numbers of sales. The latest edition of InFX Pro Marketing and InFX eCommerce are now 100x more capable through optimised hardware and very clever software written by InFX - as fast as the best money can buy... Something our present clients really appreciate.
05/05/2009